Thought For the Day
Emotional intelligence is defined as “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.
Within the heart of performance, emotional intelligence plays a critical role. For today, the topic will center around the individual within a corporate environment.
In current state, a lot of work is social and key insights are gained during the so called down time spent together. Knowledge is passed within groups. This is the real genius of organizations. It is the informal times where everyday employees solve real problems.
“Only workers who choose to opt in-who voluntarily make a commitment to their colleagues-can create a winning company. That’s where emotional intelligence comes into play. An organization’s collective level of emotional intelligence determines the degree to which that organization’s capital is realized-and so its overall performance.” (Brown, p. 299)
Today, as a leader carve 30 minutes out of your day to connect with your team for a cup of coffee away from the desks. Take 15 minutes to just catch up and then spend 15 minutes discussing solutions to everyday problems. When completed, ask yourself how valuable this was to the individual and ultimately the organization you choose to support. After, watch for a morale spike upon return to the work area.
Overall, the question for both the individual and the company is do we still listen and value feedback? Or, do we believe we already have it all figured out? If it is the latter you may want to rethink your strategy!
Coleman, Daniel. Working with Emotional Intelligence. 2011.